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About Freshdesk

Freshdesk is a cloud-based customer support software program that assists companies supply uncomplicated solution throughout every consumer touchpoint. Freshdesk equips organizations to check client discussions throughout e-mail, phone, conversation, social media sites as well as immediate messaging, boost representative efficiency with wise automations, provide self-service experiences with AI-chatbots and also branded aid facilities, and also display vital efficiency metrics with effective analytics.

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