CRM Software / Customer Service CRM Softwear

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Wix

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds-fonts and animation. It allows users to customize the website with their own ...

Giva

Giva is a cloud-based IT help desk that offers ticketing-knowledgebase-asset management-change management-dashboards-self-service portal-user satisfaction surveys-reporting and a mobile app at a very affordable price. Giva ...

Relay

Relay is a cloud-based help desk solution that is designed for businesses of all sizes to assist in ticketing-workflows-communication and workflow automation processes. Key features include field service management-team collabo...

LiveChat

LiveChat is an integrated chat and help desk platform that allows companies of all sizes to chat with their visitors and customers. The solution embeds into the business website from where the online visitors can communicate with ...

Intercom

Intercom is a sales-marketing and support solution platform that acquires-engages and supports customers through its bot-based algorithm-targeted emails-push and in-app messages-and an integrated help desk. It caters to sales...

Tracker

PhaseWare Tracker is a customer support and help desk solution. It automatically notifies users whenever clients report or escalate existing issues. Flexible deployment options include on-premise installation and a cloud-based opt...

HelpDesk

HelpDesk is a cloud-based ticketing software that helps small to large businesses deliver customer support services. The platform enables users to manage client communication-queries-tickets-feedbacks and surveys.HelpDesk...

Zendesk

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal-knowledge base and online communities. The solution offers a customizable front-end portal-live chat features an...

Tidio-Chat

Tidio Chat is a cloud-based live chat platform suitable for integration into any company�s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online a...

Ada

Ada helps businesses create Artificial Intelligence (AI)-enabled chatbots to streamline customer support and communication processes. It offers customization tools-which allows organizations to improve customer engagement using v...

Freshdesk

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email-phone-chat-soc...

Verloop.io

Verloop.io is a customer support automation platform that helps brands deliver delightful customer support experiences. Verloop.io provides instant-real-time support across various channels (Website-Apps-Facebook-Email-WhatsA...

CloudApp

CloudApp is an on-premise screen capture and recording solution that can be used to create-edit-and share videos. It can be used by various teams including marketing-product development-project management-customer experience-...

Ameyo

Ameyo is a customer experience management solution that helps businesses leverage their call center resources to improve customer satisfaction. The software is available both in cloud-based and on-premise deployment options....

Bitrix24

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions-...

Salesforce-Sales-Cloud

The Salesforce Sales Cloud is an on-demand CRM platform offering applications for small-midsize-and enterprise organizations-with a focus on sales and customer relationships.This Salesforce platform has CRM capabilities tha...

Tribe

Tribe is a cloud-based community platform solution designed for online communities of all sizes. Key elements include complete customization-embeddable widgets-modern design-comprehensive API-gamification-analytics-powerful ...

LiveOps

LiveOps provides a cloud contact center solution with multi-channel routing-real-time reporting and interaction recording across all channels. It follows the pay-per-use model-which allows scaling the business when needed. LiveO...

EngageBay

EngageBay is an integrated marketing-sales-support and CRM solution designed to help small to midsize enterprises acquire-engage and convert website visitors into customers. The cloud-based platform lets businesses use marketin...

LiveAgent

LiveAgent is an online live chat platform for e-commerce businesses at the small and midsize level. The platform offers live chat application-ticket management-online self-service portals and change and license management-all a...

Kapture-CRM

Kapture CRM offers software tools and solutions to businesses-helping them bring a level of automation to every operation. The Sales CRM and Sales tracking application can be used to optimize prospecting and boost sales. With the...

Jira-Service-Desk

Formerly known as Jira Service Desk-Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery ...

Whatfix

Whatfix is a customer experience management platform that helps small to large businesses manage and personalize application engagement. It comes with an Electronic Performance Support System (EPSS)-which enables users to perform...

Chatfuel

Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. Users can send automated responses for frequently asked q...

DeepTone-Insights-Anywhere

DeepTone Insights Anywhere is a web-based speech analytics SDK designed to help businesses detect speech-gender and language to gain insights into various metrics in human speech. Key features include audio capture-voice recogni...